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19/06/2019

Problems with our phone lines

Dear Parents/Carers

 

We have been experiencing continued problems with our telephone system and are working with our supplier to resolve this.  Unfortunately, the investigations completed so far have not identified the root cause of the problem and we recognise that this may take some time to resolve and this may continue to impact on calls into the school office.

 

Please continue to use the main contact number 01304 201151 option 4 however, whilst this is being investigated and solutions put in place we are committed to ensuring you can reach us and the following alternatives are in place temporarily should you be unable to get through:

 

1) if you are unable to get through on the phone lines and your call is non-urgent please email us on admin@astor.dfamat.com

2) if you are unable to get through on the phone lines and your call is urgent please call 07379 780819 or 07379 692065.

 

I want to thank you for bearing with us so far and we hope that normal service can resume as soon as possible.

 

Yours faithfully

 

 

Mr L Kane

Principal