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Travel and Tourism


Mr M Webster

Miss N Midgley


What will you be learning?


Description: This is a 2 year course.
The course looks at the industry from a business point of
view. It examines its importance in terms of its contribution
to employment and the country’s. It takes a look at how the industry deals with its internal and external customers.
Much consideration is given to what makes the many and
varied world tourist centres attractive to the public and
what can be done to maintain their appeal. Finally, the
students get to plan, run and evaluate their own tourism

Year 1

Unit 1: Introducing Travel and Tourism [AS level, mandatory, externally assessed]
This unit will provide an overarching understanding of one of the world’s fastest-growing industries. You will investigate the reasons for the rapid growth in the modern travel and tourism industry and understand why it is commonly referred to as ‘the world’s biggest industry’. You will learn that the UK travel and tourism industry is made up of a wide variety of commercial and non-commercial organisations that interact to supply products and services to tourists. You will develop an appreciation of the different values and attitudes of these organisations and you will learn about the present significance of the industry within the UK economy.

Unit 2: Customer Service in Travel and Tourism [AS level, mandatory, internally assessed]
The travel and tourism industry is made up of a number of organisations that provide very similar products and services. It is often the quality of customer service that distinguishes one organisation from another. Customers expect to receive the highest standards of customer service and this is why it is so important for staff to be aware of the part they play in giving customers the service that they need. In this unit you will find out about the key principles and skills of customer service and how travel and tourism organisations aim to provide excellent customer service to their different types of customers.

Unit 3: Travel Destinations [AS level, mandatory, internally assessed]
Having a sound knowledge of the location of popular travel destinations, along with what they can offer visitors, is very important for anybody working, or hoping to work, in the travel and tourism industry.
This unit will enable you to build a sound knowledge of the major short- and long-haul destinations for UK tourists by researching a variety of destinations.

Year 2
Unit 9: Tourism Development
[A2 level, mandatory, externally assessed]
Tourism development is occurring throughout the world. As someone hoping to work in the travel and tourism industry, you need to know about the organisations involved, which sectors they belong to and the roles they play in enabling the development of tourism in an area. You will learn about aims and objectives of tourism development throughout the world and the positive and negative impacts of tourism development in the UK and overseas. You need to familiarise yourself with the features and appeal of worldwide tourism-generating regions.

Unit 10: Event Management [A2 level, mandatory, internally assessed]
This unit will consolidate the work you have been undertaking throughout the course, connecting the knowledge and understanding of different aspects of travel and tourism which you have studied in other units. It will give you the opportunity to work as part of a team to plan, carry out and evaluate a real travel and tourism project that is of interest to you. The project can be an event or a business project, but it needs to be related to travel and tourism. Your teacher will give you advice and ideas about what your team could do. To complete this unit successfully, you need to use what you have learnt in many of the other units making this the synoptic unit for these specifications. This unit will give you the chance to develop and use the essential skills which are an integral part of the travel and tourism industry.

Unit 11: The Guided Tour [A2 level, optional, internally assessed]
a destination or a place. It may provide them with useful information about the area they are staying in, interesting information about the facility they are visiting and help them to understand the cultural and ethical values of their host community. If you work in the travel and tourism industry, you may be expected to deliver a guided tour as part of your job role and you may be asked to devise a guided tour for a specific purpose.


Start date: September
Duration: 2 years
Delivery: Usually as part of a full-time programme
Availability: Current and continuing


Age range: 16 - 19
SEN target: None
Entry Requirements: 4 -5 GCSEs at C or above in different subjects.


What happens when you have finished?

What other learning could you do: You could take this course with other advanced level courses to prepare for higher education, BTEC Higher Nationals or NVQ levels 3 or 4 in related areas such as hospitality, leisure management or travel and tourism. It may also be useful to study another language to complement your Travel and Tourism course.

With further training, you could go into a job related to the Travel and Tourism such as a Tourism Officer, Travel Agent or more general jobs in the travel and tourism sector either in the UK or abroad.

The course will also help you develop the skills, understanding and knowledge that many employers across lots of industries are looking for, especially in the travel and tourism industry.

Where Can I Find More Information: To find out more about this qualification, contact us, ask your Connexions Personal Adviser or school/college careers staff.